Privacy Policy

We respect your privacy. This page explains what information we collect and why.

Information you give us

When you book, send a message or leave a review, we store the details you provide (such as your name, phone number and pet type) only to respond to you and manage appointments.

Anonymous statistics

We record anonymous visit statistics — the page viewed, the referring website, device type and a random session ID — to improve this site. No names, phone numbers or IP addresses are stored. You can decline this in the cookie notice.

Sharing

We never sell your information. Booking links may take you to a third-party booking service with its own privacy policy.

Contact

To ask about or delete your data, contact us using the details on our Contact page.